Easy Returns & Shipping
We want you to love what you buy, but we understand that sometimes things don’t work out. That’s why we’ve made our returns process simple and hassle-free!
How it works:
1. 30-Day Return Window: You have 30 days from the date of purchase to return any item you’re not completely satisfied with.
2. Item Condition: Items must be unworn and in their original condition. Unfortunately, we can’t accept returns for items that have been worn or washed unless faulty.
3. The customer is responsible for sending back the item for us to review.
4. Refunds or Exchanges: You can choose to receive a full refund (to your original payment method) or exchange the item for something else.
5. Need More Time? If 30 days isn’t enough, let us know, and we’ll do our best to accommodate your request.
We’re here to make sure you’re happy with your purchase, so if you have any questions or need assistance, don’t hesitate to get in touch with the Nutty Professor.
How it works:
1. 30-Day Return Window: You have 30 days from the date of purchase to return any item you’re not completely satisfied with.
2. Item Condition: Items must be unworn and in their original condition. Unfortunately, we can’t accept returns for items that have been worn or washed unless faulty.
3. The customer is responsible for sending back the item for us to review.
4. Refunds or Exchanges: You can choose to receive a full refund (to your original payment method) or exchange the item for something else.
5. Need More Time? If 30 days isn’t enough, let us know, and we’ll do our best to accommodate your request.
We’re here to make sure you’re happy with your purchase, so if you have any questions or need assistance, don’t hesitate to get in touch with the Nutty Professor.
Shipping & Pickup
At YOURNUTS we stick to Auspost Express within Australia and DHL Express Inernational Express Worldwide.
After all, getting 'yournuts' protected quickly is our top priority!
If you live in Melbourne and prefer to meet the Nutty Professor, we are based in East Malvern.